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Wednesday, March 28, 2007

Newsmaker: A black eye for Xbox customer service

Microsoft still doesn't have a fix on how many of its customer service representatives got tricked into helping hackers hijack Xbox Live accounts.
The company does acknowledge that some of its staffers who answer 1-800-4MY-XBOX, the Xbox Live customer service line, reset passwords on accounts for people who did not actually own the so-called gamer tags.


For full article, click HERE
Article courtesy CNET.com

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