Microsoft has said it will offer Xbox 360 owners a free video game to make up for poor performance over the holidays by the system's online hub.
Gamers log on to the Xbox Live service to download games and videos onto their consoles, and to go head-to-head with other players. But a record-breaking number of players logging onto the service over the holiday season caused some users to have trouble signing in, downloading media and being matched with online opponents.
'INTERMITTENT ISSUES'
"With that many people online, we just experienced some intermittent issues," said Craig Flannagan, Xbox Live product manager for Canada.
Microsoft will offer a free Xbox Live Arcade game -- downloadable titles that sell for roughly $5 to $15 -- to all Xbox Live members worldwide, even if they weren't affected by the service hiccups.
Details on when the game will be made available, and which title will be offered, are still being determined, Flannagan said.
Even though Microsoft bulked up the service's capacity before the holidays, brisk sales of the Xbox 360 console, along with games such as the 8.1 million-selling Halo 3, saw an unprecedented number of people logging onto Xbox Live at once, with the numbers peaking on Jan. 2.
"It didn't affect everyone, but enough people were affected that we were a little disappointed," Flannagan said. "That's why we're doing it."
Article courtesy winnipegsun.com
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